We currently ship Australia-wide only and are not offering international shipping at this time. We hope to expand in the future—stay tuned!
All orders are handmade with care. Please allow 1-2 business days for your order to be processed and packed before shipping.
Shipping rates are calculated at checkout based on your location and selected delivery method. We use reliable Australian postal services to ensure your goodies arrive safely.
Estimated delivery times:
Standard Shipping: 2–6 business days
Express Shipping: (not available at the moment)
Please note: Delivery times may vary during holidays or due to postal delays beyond our control.
Once your order is on its way, you’ll receive a tracking number via email so you can follow its journey to your door.
We want you to love your purchase from Sol & Sprig — but if something isn’t quite right, we’re here to help.
We accept returns within 14 days of receiving your order for our crochet handmade toys. To be eligible for a return:
We do not offer direct exchanges. If you’d like to exchange an item, you may return it (as per the above policy) and you’ll receive a store credit once your return is approved. You can then place a new order using the credit.
If your order arrives damaged, defective, or incorrect, please contact us immediately so we can make it right. We’re committed to ensuring every item meets our quality standards and your expectations.
